OUR SERVICES
FRAMING
The presence or absence of framing and its specificity are specified on each work sheet. The price of the work includes framing if it is mentioned. If framing is not indicated, it is not included. We can assist you in the choice and execution, but the cost will remain at your charge.
SPECIAL ORDER
All our exclusive artworks are featured on the website. However, we can assist you with specific requests and special orders.
Please do not hesitate to contact us at contact@obras-art.com. We will be happy to assist you in your search.
CERTIFICATE OF AUTHENTICITY
All works are unique unless otherwise stated regarding number of prints or editions. Some artists provide a certificate of authenticity; otherwise, the invoice acts as proof of purchase and authenticity.
DELIVERY
We offer secure, tracked worldwide shipping. Our extensive carrier network allows us to tailor shipping methods to each artwork, ensuring meticulous packaging and safe delivery.
Shipping costs and delivery times vary depending on the artwork's medium, size, weight, and destination.
Import duties and taxes may apply and are the customer's responsibility.
These costs vary by country and are non-refundable, even in the event of a return at the buyer's request.
Please contact us at contact@obras-art.com for personalized assistance.
RETURN & REFUNDS
Our return and refund policy is detailed in our Terms and Conditions. To ensure safe return, please use the same secure packaging and shipping carrier as the original delivery. Once we receive the artwork, we'll process your refund within about 10 business days.
Import duties and taxes may apply for certain shipments. These costs vary by country and are the
customer's responsibility. Import duties and taxes are non-refundable.
PAYMENT
We accept the following payment methods: credit card (Visa, Mastercard, Maestro, and Amex), bank transfer, PayPal, and gift card/voucher. All payments are encrypted and secure, with authorization and verification by your bank. For payment plans, please contact us at contact@obras-art.com.